Customer Care

Check out our Help Center, where you will find answers to common questions and issues, FAQs, a community forum, and more!

help center

HOW TO CONTACT US

At The KEVLO Shop, you are the focus. Get access to our customer care specialists to answer your questions to help you:

  • Achieve your best results with KEVLO products
  • Assist you with your orders
  • Answer questions about using the products
  • Assist you with skincare questions you may have

VIA EMAIL

For questions, concerns, or assistance with orders, click below to send us an email. Our customer care specialists are always available to help you.

Email Us

VIA HELP BUTTON

For common questions on a variety of topics (such as instruction guides, shipping and payment, etc.), click the Help  button at the bottom corner of the screen, or browse our Help Center for frequently-asked questions.

VIA SMS / WHATSAPP /VIBER

You may text our hotlines at the following numbers below. Because of limitations of our helpdesk system, we currently do not support incoming voice calls.

+63 906 711 6499 – sms | viber | wechat | line
+63 949 345 0911 – sms
+63 939 625 1488 – sms | viber