Customer Care

The KEVLO Shop

Ships your items at 4pm Mon-Fri (excluding holidays)

At The KEVLO Shop, you are the focus. Get access to our customer care specialists to answer your questions or concerns to help you:

  • Achieve your best results with KEVLO products
  • Assist you with your orders
  • Answer any questions about using the products
  • Assist you with any skincare questions you may have

HOW TO CONTACT US

VIA EMAIL

If you have any questions, concerns, or if you need assistance with your orders, you may send us an email using the form below. Our customer care specialists are always available to assist you with any specific concerns and questions you may have.

Email Us

VIA HELP BUTTON

For common questions on a variety of topics (such as instruction guides, shipping and payment, etc.), click the [fa class=”fa-question-circle”] Help  button at the bottom corner of the screen, or browse our Help Center for frequently-asked questions.

VIA SMS / WHATSAPP /VIBER

You may text our hotlines at the following numbers below. Due to limitations of our helpdesk system, we currently do not support incoming voice calls.

+63 906 711 6499 – sms | viber | wechat | line
+63 949 345 0911 – sms
+63 939 625 1488 – sms | viber