Trace Your Package

This tool allows you to monitor your parcel once your KEVLO order has shipped out. 

Use the tracking number provided to you via email or text.
Do not use your Order ID (e.g., TKS-12345-SZ).

Where can I find my tracking number?

Select Package Destination

DHL EXPRESS / EXPEDITED / AIR / GROUND MAIL

Read Why is the status of my shipment stuck to "Shipment information received" for the past few days?

Shipments and deliveries can be delayed due to weather, pandemic, peak shopping seasons, and shipping holidays. If the tracking box doesn’t work or if the tracker reports an error after 7-14 days of shipment, contact us for assistance.

COVID-19 Alert: Please expect delays in the delivery of your parcel due to ongoing COVID-19 situation. See current delivery lead times.

Please select your shipping provider below, as indicated in the email/text you received from us.

If you need assistance, contact us.

LBC EXPRESS

Contact us for an updated tracking number if the one you received starts with 220 and you don’t see any updates after three days.

You can contact LBC through 02-8858-5999 (within NCR), 1-800-10-8585999 (toll-free nationwide via PLDT), or at www.lbcexpress.com

J&T EXPRESS

Contact us for an updated tracking number if the one you received has 20 digits.

If the tracker reports an error after two days or if you need help in tracking your packages, contact the J&T Express hotline at (02) 8911-1888 or visit their website at www.jtexpress.ph

AP CARGO

Click here to track your AP CARGO package