Trace Your Package

This monitoring service allows you to track your package once your KEVLO order has been shipped. Kindly allow up to two (2) working days for your tracking number to be activated. Also, please note that weather, peak shopping seasons and shipping holidays can all delay the shipment of your order.

If you need further assistance, do not hesitate to contact us.

Where can I find my tracking number?

Select your shipping provider


Dec 2018 / Customer service advisory: Due to the holiday season, please be advised that packages shipped in December may experience delays in shipping/delivery. More information

To find out what your tracking status means, visit our Tracking Status Guide.

Kindly allow up to two working days after shipment for your tracking status to be available on your carrier’s system. Once your package reaches your country, you may track it through your country’s postal tracking service for a more detailed status information. Your items will be delivered via Post Office.

If the tracking box above does not work or if the tracker still reports an error after 7-14 days of shipment, you may track it here or please contact us for assistance.


If the tracker reports an error or if you need assistance in tracking your packages, please contact us. You can also trace your package via their website or by calling their 24/7 hotline at 02-858-5999 (within NCR) or 1-800-10-8585999 (toll-free nationwide via PLDT).


Select a tracking method below

Method 1 - JRS Express Website
Click here to track your package

Use the following details when tracking your package in their website:

OR Number: <your tracking number>
BC: 4421
Method 2 - JRS Express FB Page
Click here to open JRS Express FB Page

To track via their FB page, post a message on their timeline using the details below:

Waybill number: <your tracking number>
Branch Code: 4421
Date Shipped: <refer to our SMS/email>
Consignee: <your full name>
Address: <your full address>

Trace Your Package via JRS

Wait for an associate of JRS Express to respond to your message. They track your packages manually so this could take awhile.


Click here to track your AP CARGO package