Trace Your Package

This tool allows you to monitor your parcel once your KEVLO order has shipped out. 

Do not use your Order ID (e.g., TKS-12345-SZ).
Use the tracking number provided to you via email or text.
Where can I find my tracking number?

Select Package Destination


Read Why is the status of my shipment stuck to "Shipment information received" for the past few days?

Please note that weather, pandemic, peak shopping seasons, and shipping holidays can all delay shipments and deliveries.

If the tracking box above does not work or if the tracker still reports an error after 7-14 days of shipment, contact us for assistance.

COVID-19 Alert: Please expect delays in the delivery of your parcel due to ongoing COVID-19 situation. See current delivery lead times.

Please select your shipping provider below, as indicated in the email/text you received from us.

If you need assistance, contact us.


If your LBC tracking number starts with 220, please let us know if you don’t see any updates after three (3) days and we’ll check for an updated tracking number. You can also contact LBC through: 02-8858-5999 (within NCR), 1-800-10-8585999 (toll-free nationwide via PLDT), or at


If the tracker reports an error after two (2) days or if you need assistance in tracking your packages, please contact the J&T Express Hotline at (02) 8911-1888 or via their website at


Click here to track your AP CARGO package